SUMMARY

SRE and observability specialist leveling up systems and engineers with sociotechnical solutions. Author of SreZone.com, fueled with passion for building impactful, reliable, scalable, and observable systems. Combining 9 years of software engineering discipline with SRE best practices.

Key Highlights:

Technical Toolkit: Terraform , OpenTelemetry , Dynatrace , Linux , Git , AWS , Node.js , Python , Jenkins , GitHub Actions , Docker , K8s (Kubernetes) , NGINX , Ansible , event-driven systems , SQL , NoSQL , toil reduction, Technical Writing

EXPERIENCE

• Reduced APM onboarding time from 3 days to 30 minutes via self-service Terraform config generator UI and pipeline.
• Defined north star strategy and OKRs for 3-year downtime reduction roadmap.
• Evangelized SRE and OpenTelemetry across the company through developer portal integration and documentation.
• Led working group to define best practices, enhance DevEx, deduplicate efforts, and prevent technical debt.
• Created company-wide GenAI dashboard to guide AWS Bedrock usage optimization and reduce costs by 15% (cache).
• Developing AI Resilience agent that helps engineers decompose, understand, strengthen, and chaos-engineer their systems.

• Prevented sensitive data in logs by adding secret masking to common NodeJS logger.
• Enabled rapid troubleshooting and analytics through structured logging in common NodeJS logger.
• Partnered with IaC org to create and improve the company's Terraform modules for compliance and faster development.
• Pushed back on prescribed Terraform Cloud/Enterprise practices by proving VCS approach inadequate for app builds and instead promoting CLI/API, preventing headaches for many teams.
• Mentored junior engineers via task delegation, code reviews, and encouraged critical thinking.

• Cut AWS S3 spendings by 84% and EBS spendings by 65% with lifecycle policies.
• Saved 10 engineering hours each monthly release by creating artifact downloader and installer scripts.
• Built I18N replacement for a discontinued vendor solution that generated string translations for release artifacts.

• Eliminated 15 change tickets per month via self-service job runner that dynamically pulled job arguments from API.
• Shortened dev onboarding time by 2 days with scripts that installed fresh developer environments, accessible over x11vnc.
• Reduced decommissioning project timeline from 3 months to 1 month by proposing rsync archival and leading implementation.
• Built 'relationship discovery' tool to discover undocumented database fields for customer data purge project.

• Identified 25pB of content type across private cloud storage with big data technique.
• Moved 5 billion 'server crawl' records from CSV files into Hadoop for data governance dashboard via Python ETL script.

• Created REST API in Java to CRUD MongoDB and shared practices with other interns.
• Designed and collaborated with peers on technical solution for interns Summer project.

PROJECTS

Work: APM onboarding IaC pattern + UI, Observability Hub (internal documentation), Service Level Objective (SLO) Terraform module (wrapper), Winston wrapper for OTel structured logging, enterprise job runner abstraction, system resilience copilot/AI agent.

Personal: SreZone.com blog, CabinSaver.com (cruise deal website with 5 DAU), homepage link organizer, bookmark queue, scheduled push notifications, this resume (HTML), coupon clipper, scheduled Twitter poster, home surveillance system, IRC Snapchat.

EDUCATION AND CERTIFICATIONS

B.S. Computer Science, Minor in Business Information Systems, Eastern Connecticut State University, GPA: 3.96 (2013—2017)

AWS Solutions Architect Associate (June 2020—June 2023)