Offerings
Observability Consulting & Roadmap
A personalized plan for your organization. We start with your biggest pain-points then expand from there
Observability Implementation
We'll start with auto-instrumentation to get instant value, then augment with manual instrumentation to uncover insights about your custom business logic
Observability Training
We'll get your team onboard with 1-on-1's, group sessions, and training resources
Enterprise Observability Support
Your one-stop-shop for ensuring there are no gaps with tracing across your companies deep systems
Why Observability?
Reduce customer churn
Customers are the lifeblood of your company. Instill trust and reduce abandoned transactions
Keep your team happy
Reduce false alarms and give your team confidence with anything production throws at them
Fuel decisions with business intelligence
Insights into your customer experience enables you to plan for what they'll love most
What you talked to me about today was music to my ears
FAQs
- Why implement today?
- You'll need these practices sooner or later; why wait to scramble when a catastrophic event finally occurs?
- How does your service work?
- During your free consultation with us, you'll describe your current system, pain points, practices, and desires. We'll provide suggestions, and if you'd like additional assistance - request to bring us onboard!
- Which technologies do you use?
- We use OpenTelemetry to connect with your existing tools. If you need additional tooling, we can suggest plenty of vendors and/or free & open-source solutions
- "My systems are already good enough"
- We'd be curious to hear about them!
- Is this initiative one-and-done?
- No - practices (e.g.: security) are an ever-evolving target. We'll get your systems to a robust state, then equip your team with the tools and practices to ensure your systems stay in tip-top shape
- How do I get my team on-board?
- We'll explain the benefits of observability, as well as show your team how they can reap the benefits with ease
- How do I get management on-board?
- Review the langing page above! Satisfaction from your customers and your internal team will improve morale and retention
- How will you improve my alerting?
- We use SLOs (Service Level Objectives) to reduce false-positives and alert fatigue by alerting on only what matters
- Are your practices expensive to implement?
- No - we provide techniques such as sampling to keep your data footprint small and ensure vendor-agnosticism to earn you bidding power. In the long run, these practices will save your organization time and money
- What sort of data/telemetry should I expect?
-
Metrics - infrastructure and application metrics, rolled into SLOs
Traces - visibility into your customers experience end-to-end, revealing the source of any bottlenecks or errors
Logs - structured logs to quickly detect anomolies and patterns
- Do you only support modern architectures?
- No - while the ROI isn't as astronomical with monolithic systems, we can still help make your monoliths more observable